Fax: +61 7 4728 5905

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    Postal Address:

             Course Registration
             One-on-One Learning Centre
             P.O. Box 2297
             Townsville Q 4810

 Communication Strategies

This two-day workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages.

This workshop can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people. Participants also learn more about the six elements of our communication with others that help us reveal appropriate information about ourselves, and how to get a handle on how to better manage ourselves for a professional image.

How You Will Benefit:

1. Identify common communication problems that may be holding you back

2. Develop skills in asking questions that give you information you need

3. Learn what your non-verbal messages are telling others

4. Develop skills in listening actively and empathetically to others

5. Learn how to firmly stand your ground and make your feelings heard

Course Outline:

1. Learning Objectives and Agenda
2. Defining Good Communication
3. Questioning Techniques
4. Listening Techniques
5. Communication Barriers
6. Five Approaches to Interpersonal Relationships
7. Assertiveness
8. Persuading Others
9. Body Language
10. Self-Image

Included With Your Course:

1. Two Full Days Instruction by Expert Instructors
2. A One-on-One Professional Business Training Leather Compendium (Value $50)
3. A Fully Catered Lunch, Morning and Afternoon Tea
4. An Instructional Manual
5. The Instructors Highly Sort After Reading List for more information
6. A One-on-One Professional Business Training Certificate
7. A 20% Discount Voucher off your next Business Training Course

Course Details:

Course Dates: