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Communication
Strategies
This two-day workshop is designed to help you improve your interactions with
other people in your workplace or at home. This workshop gives participants the
opportunity to improve the critical communication skills of listening, asking
questions and being aware of nonverbal messages.
This workshop can also help participants who are struggling to find that middle
ground between being too aggressive and too passive, and how to counter the
manipulative tactics of difficult people. Participants also learn more about the
six elements of our communication with others that help us reveal appropriate
information about ourselves, and how to get a handle on how to better manage
ourselves for a professional image.
How You
Will Benefit:
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Identify common communication
problems that may be holding you back
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Develop skills in asking questions
that give you information you need
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Learn what your non-verbal messages
are telling others
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Develop skills in listening
actively and empathetically to others
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Learn how to firmly stand your
ground and make your feelings heard
Course Outline:
- Learning Objectives and Agenda
- Defining Good Communication
- Questioning Techniques
- Listening Techniques
- Communication Barriers
- Five Approaches to Interpersonal Relationships
- Assertiveness
- Persuading Others
- Body Language
- Self-Image
Included With Your Course:
- Two Full Days Instruction by Expert Instructors
- A One-on-One Professional Business Training
Leather Compendium (Value $50)
- A Fully Catered Lunch, Morning and Afternoon Tea
- An Instructional Manual
- The Instructors Highly Sort After Reading List for
more information
- A One-on-One Professional Business Training
Certificate
- A 20% Discount Voucher off your next Business
Training Course
Course Details:
Date:
28 & 29 February 2008
Cost: $398 inc GST
Location: Townsville
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