|
Selling Smarter
It’s no secret that selling has changed in recent years. We are all working harder, with more
responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and listened to. And they don’t want you to forget them once the sale is made.
Two key objectives of this one day workshop are to help employees feel more comfortable and skilled in selling to their customers and to help them identify and address some of their customer service challenges.
What You Will Cover:
-
Professionalism
Defining Why You are in Sales
Selling Product Benefits
Managing Time
Understanding Up-Selling
How to Avoid the Ten Major
Mistakes we Sometimes Make
Setting SMART Goals
Networking and Finding New
Clients
How You Will Benefit:
-
Understand the wonderful
paradox: helping other people get what
they want gives us more of what we
want.
-
Use goal-setting techniques as
a way to focus on what you want to
accomplish and develop strategies for
getting there.
-
Recognize the difference
between features and benefits of
products and services, and develop a
plan for increasing product knowledge.
-
Identify the most critical
elements of telephone sales and
customer service
- Understand the power of your behaviour
Included With Your Course:
- A Full Days Instruction by Expert Instructors
- A Fully Catered Lunch, Morning and Afternoon Tea
- An Instructional Manual
- The Instructors Highly Sort After Reading List for
more information
- A One-on-One Professional Business Training
Certificate
- A 20% Discount Voucher off your next Business
Training Course
Course Details:
Course Length: 1-Days
Course Time: 08:45 am to 05:00 pm
Course Location: Brisbane and Townsville (On-Site by request)
Course Cost: $395.00
Downloadable Brochure:
Click Here
Join Us On Facebook and Like Our
Page:
Share with us on
our fanpage your experience at
undertake a course with our team.
| 
