The
Secret To Passing The Microsoft
Office Specialist Exam
If you are trying to get
ahead in you career today, you
will know that the computer
skills you have under your belt
are what will make the
difference between you moving up
the ladder or down. When it
comes to trying to prove your
computer competency in using
office applications there is no
other certification path that
stands out like the Microsoft
Office Specialist program. With
over 3 million exams now
undertaken and well over 2
million Microsoft Office
Specialist Certificates issued,
this certification has become
the one to get to prove your
skills in using Microsoft
Office.
One thing I have found though
is that many people fail these
exams first time around and
there really is no reason for
it. The way the Microsoft Office
Specialist exam works is that
you will be taken into a room
and sat at a computer. On this
computer you will be asked by
the computer to carry out a
series of tasks. Each set of
tasks is designed to represent
tasks you would be expected to
do on a day-to-day basis.
These exams really are a good
representation of what people
would be expected to do on a
day-to-day basis. I should say I
am a little bias since I am a
Microsoft Office Specialist
Master Instructor and my company
is a Microsoft Office Specialist
Authorised Testing Centre but
having trained about 4,000 to
5,000 students through my
training centre in Townsville,
Australia the certification
exams really do represent the
skills you would be expected to
perform in your workplace.
There are in fact seven exams
in the Microsoft Office
Specialist Program and they are
the Microsoft Word Core and
Expert Exams, Microsoft Excel
Core and Expert Exams, Microsoft
Outlook Core Exam, Microsoft
PowerPoint Core Exam and the
Microsoft Access Core Exam. If
you were a Secretary or Personal
Assistant, I would expect at a
minimum you would have passed
the Microsoft Word Core Exam and
the Microsoft Excel Core Exam.
If you hold the position of a
salesman, I would expect you to
have the same certifications as
the Personal Assistant or
secretary plus the Microsoft
PowerPoint Core certification
and maybe the Microsoft Excel
Expert Certification and
Microsoft Access Core
Certification.
Ok, so how do we prepare for
these exams.
First of all, you need to
choose how you want to study for
these exams. In terms of passing
these exams it doesn’t matter
whether you want to do a course
at a training centre, buy a self
paced training program or doing
the training on the Internet.
Use the form of training that
you feel most comfortable with.
Me personally, I prefer to use
self-paced training where as
many of my students prefer
classroom based training. Each
training method has its own
advantages and disadvantages.
One thing to note, if you are
going to go to a training
centre, make sure at the very
least they are a Microsoft
Office Specialist Testing Centre
and that they will give you a
training manual and exercise
disk to take home with you to
keep. If the training centre
doesn’t give you a manual then
don’t waste your time with the
course even if they might be the
cheapest. In computer training,
cheapest definitely does not
mean the best.
Step 1. Once you have done
the course or studied the
Self-Paced material make sure
you redo all the material within
7-days!
One mistake many people make,
is thinking that they can do a
two-day computer training course
then walk away as an expect. If
that’s what you think, than it
is totally fanciful. Computer
Training is like a sport, if you
want to be a professional then
you must train as a
professional. The first step you
need to do in any training
regime is to go back through all
the material you did in the
computer training course in the
first 7 days after you the
finish of the course.
Studies have shown over the
years, that each 7 days you
don’t review your material,
you will loose 50% of the
material. Each week you don’t
review the material you loose
another 50% which means in 6
weeks or so, you will remember
nothing from your course. All in
all you may as well, not have
done the course in the first
place.
Step 2. Write a brief
statement in your own words, the
key terms used during your
course.
The next thing you must DO!
Is to write a brief statement in
your own words about all the key
terms you learnt during the
course or in your self-paced
material. One of the challenges
you will have in the exam is
deciphering what they are asking
you to do. Sometimes, I have
found the language is very
difficult to understand because
it is written in American
English (no offence intended to
my American colleagues). In one
of my Microsoft Outlook Core
Exams, I was certain I was going
to fail the exam. The only
reason I passed was by
identifying the key terms in the
text that related to the
application and by knowing those
I worked out in each question
what exactly they were asking me
to do.
Step 3. Practice,
Practice, Practice – Get lots
of Practice Exercises
The next thing you must do is
to get as much practice as
possible. Most training schools
will have structured their
material so that at the end of
each topic you will have some
questions to answer and also
some sort of homework exercise
to do that will put all the
tasks together into one
exercise. The key here is to
practice as much as possible.
Check out the internet for
places where you can get lots of
practical exercises or make up
some of your own.
Step 4 – Do a
Pre-Assessment Exam to see if
you are ready.
One thing I have learnt from
doing these professional exams
is that they are absolutely
nothing like the exams you would
have undertaken at school,
college or at University. My
recommendation that I would make
to anyone sitting computer
certification exams is to
purchase a pre-assessment exam
for the exam you want to take.
What the pre-assessment exams do
is to test your skills prior to
sitting the real exams. Most of
the pre-assessment exams I have
seen are pretty good and pretty
close to the real exams. I
personally recommend either the
pre-assessment exams from
Certiport, Transcender or
Self-Test Software.
When you do the
pre-assessment exam, you should
score 80% or above on the first
go. If you don’t, do not do
what I have seen many people do,
and that is to just keep doing
the exam till you get all the
questions right. What will
happen if you do this is you
will build up a memory of the
questions and you end up knowing
the requirements of the question
without truly being able to
interpret what the question is
asking you to do.
Once you have done the exam
once; DO NOT under any
circumstances re-do that exam
for 7 days. This will help stop
the memory build up, of the
questions.
What you MUST do once you
have completed the
pre-assessment exam and got a
result is to look at the results
of the test and find out which
questions you got wrong and go
back and study those areas more
thoroughly. Then, after you have
reviewed the material and waited
7 days, then try the
pre-assessment test again.
You should in the second
attempt score 90% or better. If
you do achieve this then you are
ready to sit the real exam. If
you don’t, then you need to
follow the same process again
for the next 7-days.
After the third time using
the same Pre-Assessment exam, I
recommend people try a different
pre-assessment exam before being
100% sure they will pass the
exam. The more you use the same
exam, the bigger risk you face
in retaining that memory of
questions.
Most pre-assessment exams
usually come with 2 or 3
different exams to try. If after
three attempts of each
pre-assessment exam and you
still find that you can’t pass
at 80% or better, I would
strongly recommend finding a
mentor and also checking to make
sure the training material you
have purchased is covering the
required material.
Step 5 – Pass the
Microsoft Office Specialist
Certification Exam!
Obviously once you have done
this much training and practice
and you have passed your
pre-assessment exams you are now
ready to sit the real exam. One
thing to remember, Microsoft
Office Specialist Exams are
commercial exams and because of
this, if you fail the exam, you
have to pay to resit the exam.
The cost to resit these exams
can vary from as low as $80 US
to $135 US, in many cases the
prices are set by the Microsoft
Office Specialist Testing
Centre.
The good news is that if you
have followed the steps I have
outlined, I will be very
surprised if you didn’t pass
on your first attempt.
Step 6 – You Are Finally
A Microsoft Office Specialist